Join our Team

PDS Energy started with an idea: provide energy companies the opportunity to deliver their owners pertinent information in a timely and efficient manner and turn that idea into a successful and thriving business. That same ambition still exists today at PDS Energy. If you feel you are a good fit for the opportunities below, please contact info@pdsenergy.com.

 

 

Employment Opportunities


 

Helpdesk Support Technician

 

 

PDS Energy Information, Inc is taking applications for a Helpdesk Support Technician to assist with our owner relations call center service.  Other duties may include PC maintenance, backups, deploying new software and other tasks as needed.  This position will offer the right candidate advancement opportunity into other I/T roles such as development, operations, or systems administration.

Job Description/Duties:
Troubleshoot desktop, laptop, printer, smart device and other network device issues
Available on site Monday – Friday 8 am – 5pm; occasional after hours and weekends as needed
Deploy new software to end users; keep system up to date and at optimal performance
Support remote call center employee VoIP devices and monitor call quality
Support call center VoIP service
Image and update computers for quick repair and restore
Maintain deployed hardware inventory
Other duties as needed

Required Skills:
General PC troubleshooting, installation, support and maintenance
Hardware/Software upgrade and install
Ability to pick up new tasks and learn quickly on the job with minimal supervision
Basic Networking (TCP/IP, DNS, routing, sub netting)
Trouble ticket documentation
Strong customer service skills

Experience:
1 to 4 Years Helpdesk and/or technical support experience
VoIP software and hardware knowledge
Phone and e-mail support
IT Ticketing systems
Remote Desktop support
Remote user support

Software:
Windows 7 – Windows 10
Outlook 2007-2016
Office 2010-2016
Chrome, Firefox, IE
OpenVPN
Backup/image software
Antivirus Software
Nextiva VoIP

To apply, please send resume to: resumes@pdsenergy.com


 

Developer

 

 

Basic Requirements:
.NET background with 3-5 years experience preferred

Within .NET:
C# programming (primary)
VB (secondary)
Emphasis on classing, name spacing and separation of application layers a necessity.
Must be able to read and work with classic ASP and VB (not .NET).
Transact-SQL (T-SQL) experience
Moderate to Advanced Stored Procedure Scripting
Hard Coding & Dynamic SQL Generation
Query & Database Optimization
Experience with large systems a +
Crystal Reports experience a +
Any reporting experience above and beyond raw SQL queries is a desired +
Oil & Gas Industry experience a + (secondary to experience specified above, but very valuable).

PDS Energy Information is a Microsoft Shop (other experience will be considered, but ability to function in Microsoft Design Methodologies is paramount and takes precedent).

To apply, please send resume to: resumes@pdsenergy.com


 

Owner Relations Call Center Agent

 

 

State: Various
Title: Owner Relations Call Center Agent
Reports to: Call Center Manager

Summary:
PDS Energy is looking for candidates with experience in revenue accounting for our call center services. PDS provides owner relations call and email support services to a number of companies. These are typically work from home positions and all training and equipment is provided.

Essential Duties and Responsibilities:
May include any or all of the following. Other duties may be assigned.
-Answer incoming owner relations calls regarding various issues, including: revenue, land, division orders, JIB, A/R, & A/P.
-Log owner inquiries in a case tracking system and follow-up on any outstanding issues still pending.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education and/or Experience:
2-5 years of industry related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.

Computer Skills:
Proficient in all Microsoft Office applications and various oil & gas software programs

Other Skills, Abilities or preferred Qualifications:
-Demonstrated ability to manage multiple tasks
-Strong customer service skills
-High degree of professionalism
-Ability to communicate effectively and concisely

Work Environment:
Many agents are in a work-from-home environment. Ability to self-motivate and self-pace is required.

To apply, please send resume to: resumes@pdsenergy.com


 

Internships

 

 

Internships may be available for students seeking experience similar to the above. Students should be involved in scholastic programs related to this experience, and have an active interest and desire to learn (self-directed, and via asking questions of senior developers).

To apply, please send resume to: resumes@pdsenergy.com