Owner Relations
Our Owner Relations Management Systems provide easy and secure access to owner information.
- Website Management - Grants interest owners secure internet access to their information.
- Websites available 24 hours a day, 7 days a week.
- Secure owner registration and system access
- Integrated access to check detail, gas balancing data, production data and JIBs.
- Automated emailing of statements to owners
- Owners have the ability to view, print or download these details in HTML, PDF or CSV formats.
- Full online administration and statistics viewing of owner logins
- Administrator searching and viewing of all online statements for all owners.
- Comprehensive usage and tracking reports available.
- IVR/Automated Phone System - Allows users to obtain revenue check information.
- Accessible from a touch tone phone.
- Customized to provide a specific number of checks based on the company's preference.
- Comprehensive usage and tracking reports available.
- Interest Owner Relations Group - Provides "live" responses from experienced team members to owner inquiries via phone calls and email.
- Incoming calls are answered by one of our agents during normal business hours.
- Each team member has over 15 years of oil and gas experience.
- Our internet-based administration software allows routing and tracking of inquiries from initial call through resolution, as well as management reporting.
|
|
